Job Title: Data Analyst
Supervisor: Director of Administration
Schedule: 24 hours per week, varied schedule
The mission of the Women’s Community Clinic is to improve the health and well-being of women and girls. We believe preventive, educational care is essential to lifelong health and that all women deserve excellent health care, regardless of their ability to pay. We work hard to ensure that each client feels comfortable and safe using her voice to direct the care she receives.
Since 1999, the Women’s Community Clinic has used an innovative workforce development-based business model to provide affordable and accessible health care services to Bay Area women and girls. With a proven track record of success, the Clinic has earned a reputation as a safe, welcoming environment where uninsured women can access high-quality health services.
The Data Analyst plays a vital role in continuous quality improvement activities and projects, including data management and reporting, fostering a culture of quality, and moving the needle on clinical and operational outcomes. The Data Analyst provides expertise in data analysis and helps to strengthen the Clinic’s existing data infrastructure.
AREAS OF RESPONSIBILITY
Data Extraction, Management, and Reporting
- Utilize EHR database, other data sources and associated reporting tools to extract and compile data accurately and efficiently.
- Create reports and graphs drawing from a variety of data sources including electronic health record, registry, practice management systems, Salesforce CRM, and Survey Monkey.
- Develop and maintain systems and schedules for the collection, storage, and interpretation of organization-wide data.
- Track and report on key performance and quality improvement measures
- Regularly perform data validation.
- Help develop new data collection systems to expand data program.
- Organize data and reports for compliance, quality improvement, and program development purposes.
- Present and share data via multiple avenues (hard copy, e-communication, presentations) in ways that are understandable and accessible to a wide variety of audiences.
- Coordinate and submit organizational data for funders and payor reports.
- Collaborate with program, development, and administrative staff to monitor and evaluate quality improvement initiatives.
- Maintain an inventory of reporting metrics and quality improvement measures associated with major funders and areas of practice.
- Work in partnership with organizational and regional Quality Improvement champions and experts to monitor and improve client care.
- Commitment to the mission and goals of the Women’s Community Clinic.
- Bachelor’s degree in public health, information management, computer science or related field. Master’s in healthcare information or public health preferred.
- Minimum one year experience in healthcare: health IT, quality improvement, database administration, or information management.
- An interest in and commitment to community health care.
KNOWLEDGE, SKILLS AND ABILITIES
- Demonstrated excellent organizational and analytical skills.
- Demonstrated skill in interpreting and presenting data.
- Working knowledge of database systems, internet-based data collection and analysis tools, MS Office. Working knowledge of Crystal Reports preferred.
- Technical expertise in health information systems/EHR preferred.
- Strong understanding of healthcare quality improvement processes.
- Excellent written and oral communication skills.
- Detail-oriented, organized, problem-solver, and strategic thinker
- Commitment to working in an environment offering the full-scope of pregnancy options counseling.
- Willingness to be an ambassador on behalf of the Women’s Community Clinic understanding that all staff contribute towards tasks related to promoting and fundraising for the Clinic.
Salary and Benefits:
- The Clinic provides a competitive total compensation package at the mid-range of the San Francisco nonprofit and healthcare labor markets. The range for this position is $25-$26 per hour, depending on experience.
- Generous Benefits Package includes: Health (HMO or PPO), Paid Time Off, retirement plan, flexible spending accounts for medical, transit, parking, and dependent care expenses.
Typical physical demands:
- Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
- Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
- Requires sitting and typing for periods of up to 3 hours.
The Women’s Community Clinic is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition (cancer-related) or conditions Acquired Immune Deficiency Syndrome (AIDS) and AIDS-related conditions (ARC). Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please send a cover letter and resume to: Jobs@womenscommunityclinic.org no later than November 1, 2017. In subject line, please write: Data Analyst.